KootHaven

1. Introduction

KootHaven ("we", "us", or "our") is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of personal information: contact information (name, email address, phone number), account credentials, property search preferences and saved listings, booking and inquiry details, testimonials and reviews you submit, and technical information such as IP address, browser type, and usage data collected through cookies.

3. How We Use Your Information

We use your personal information to: provide and improve our real estate platform services, facilitate property showings and agent connections, send you relevant property listings and market updates (with your consent), respond to your inquiries, comply with legal obligations, and ensure the security and integrity of our platform.

4. Disclosure of Information

We do not sell your personal information. We may share your information with: licensed real estate agents you choose to contact through our platform, service providers who assist in operating our platform (under strict confidentiality agreements), and regulatory authorities when required by law.

5. Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and remember your preferences. You may control cookie settings through your browser. Please see our Cookie Policy for more details.

6. Your Rights

Under PIPEDA, you have the right to access, correct, and request deletion of your personal information. To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Contact Us

For privacy-related inquiries, please contact our Privacy Officer at: [email protected] or by mail at KootHaven, Nelson, BC, Canada.